Incanto Gelato Artesanal

Imbabura 845 y, Cotacachi, Ecuador
+593 98 361 4265
$$$ cafe
(90 Reviews)
Price Range $5–10

Welcome to Incanto Gelato Artesanal, a charming café nestled in the heart of Cotacachi, Ecuador. If you’re in search of a delightful retreat for your taste buds, your quest ends here! This café excels not only in serving the rich, velvety gelato that has made it a local sensation but also offers a menu that caters to diverse cravings throughout the day.

As you step inside, you'll be welcomed by a beautifully decorated space that exudes warmth and personality, thanks in part to the attention to detail from the owner, Santiago. The inviting atmosphere is perfect for enjoying a leisurely breakfast, a quick lunch, or indulging in a sweet dessert. With additional seating available upstairs, Incanto is perfect for small gatherings or a cozy get-together with friends.

One of the highlights of the café is, without a doubt, their sensational gelato. According to frequent visitors like Jiye Ma, it is “for sure the best ice cream in Ecuador,” and with flavors that range from classic chocolate and vanilla to unique concoctions like margarita and even wine-infused options, there’s something to thrill every palate. Each scoop is creamy and rich, a lovely departure from the more icy varieties found in many other places.

But it’s not just the gelato that shines. Incanto also serves delectable sandwiches, made using homemade bread that’s crafted with quality ingredients, ensuring each bite is bursting with flavor. Customer Kathy Kelly celebrates their offerings as “excellent for breakfast and lunch,” boasting about the fresh baked quiche and mouth-watering cakes. You can immerse yourself in flavors that reflect both traditional and local influences while enjoying that friendly service that has made Santiago and his team stand out.

What captures the essence of your experience at Incanto Gelato Artesanal is the genuine care taken by every person who works there. Customers like Cory C have noted how Santiago even went above and beyond to assist in finding ground coffee, exemplifying the café's commitment to friendly and personalized service. Such dedication resonates in every dish served, allowing guests to savor not just food, but an experience tied to warmth and hospitality.

In summary, Incanto Gelato Artesanal is more than just a café; it’s a delightful escape into flavor, creativity, and community spirit right in Cotacachi. Whether you’re savoring a lunchtime sandwich or indulging in extraordinary gelato flavors, you’re guaranteed to leave with your heart and belly full. Make sure to stop by on your next visit—you won’t regret it!

Openings Hours
Checking

Monday

Closed

Tuesday

09:00 AM - 08:00 PM

Wednesday

09:00 AM - 08:00 PM

Thursday

09:00 AM - 08:00 PM

Friday

09:00 AM - 08:00 PM

Saturday

09:00 AM - 09:00 PM

Sunday

09:00 AM - 07:00 PM

90 Reviews
Cory C

27 Sep 2025

My initial visit here was to find ground coffee. Santiago let me know they didnt have any, but then took me to two other stores across the street to find some! So I went back that evening for dinner, and it was excellent. I was too stuffed from dinner (and needed a to go bag), so went back the following day for some gelato, and it too was excellent. Santiago was extremely friendly and personable (and helped me with my Spanish!) and I enjoyed talking with him. Definitely recommend!

Jessica V.K

15 Sep 2025

Delicious Gelatos. There are so many flavors. The subs are great. Everything here is delicious. Service is great. I highly recommend this place for food, dessert and/or coffee.

Charles Waybright

02 Sep 2025

Incanto Gelato and coffee shop at their new location is beautifully decorated. With additional seating upstairs the can accommodate small. The ice cream and sandwich was amazing I recommend giving them a visit.

Kathy Kelly

04 Jul 2025

An excellent place for breakfast, lunch. The sandwiches are made with homemade fresh baked bread, delish ingredients, fresh baked quiche, cakes, cookies and of course, the gelato. Santiago takes great pride in everything he does and it shows it!

Jiye Ma

26 Jun 2025

For sure the best ice cream in Ecuador. I typically eat one ice cream per day when on vacation and this place does ice cream right. I've noticed other ice cream stores in ecuador are typically more icy than creamy but this place isn't! The owner makes all the selections and they have atypical flavors like margarita and wine that have real alcohol in it. They also serve Gelato without milk for those who are lactose intolerant!

Kyle Martin

20 Jun 2025

This is an awesome place. Arguably the best food we had while in Ecuador. We could taste single ingredient in the sandwich and salad we got. Fresh, tasty, and you can tell it’s made with love. Great atmosphere and very welcoming owner. Don’t miss out on this place. And the Gelato is a must!

J Hasker

16 Jun 2025

We had a quick lunch stop in this town. Our tour guide recommended this sandwich (and ice cream/gelato) place to us so we tried it. The owner talked to us and made us feel extremely welcome. He told us about his travels and a bit about the town. The bread was absolutely delicious. Freshly baked in the shop. The sandwich toppings were good though it was a messy sandwich to eat. Enjoyable. Tasty. Reasonably priced. Recommend!

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